Policy

POLICY FOR RETURNS AND CANCELLATIONS
For the Metal Arts Society of Southern California (MASSC)

MASSC Workshops and Paid Admission Events
We understand that circumstances happen to prevent you from attending a workshop or event after you¹ve paid for your registration. A full refund before an event is given up until 7 days before an event. Within 7 days of an event, a refund is only possible if your space can be filled.

MASSC Donations ­ for Credit Card, Cash and Check payments
MASSC does not offer refunds for donations.

PRIVACY POLICY

For the Metal Arts Society of Southern California (MASSC)

We want our users to always be aware of any information we collect, how we use it, and under what circumstances, if any, we disclose it.

Business Name: The Metal Arts Society of Southern California (MASSC)
Address: 17602 17th St. #102, PMB 155
City: Tustin
State/Provence: CA
Zip: 92780-7915
Country: USA
Website URL: www.massconline.com
Website email: info@massconline.com

Because we want to demonstrate our commitment to your privacy, we have agreed to disclose our information practices and we agree to notify you of:

  • What personally identifiable information of yours or third party personally identification is collected from you through www.massconline.com
  • How the information is used.
  • With whom the information may be shared.
  • The kind of security procedures that are in place to protect the loss, misuse or alteration of information under massconline.com control.
  • How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact MASSC Support at info@massconline.com

At massconline.com we protect your privacy as if it were our own. We use the information you provide to us for these purposes only:

  • to process your order(s)
  • to reply to your questions
  • to incorporate your feedback into improvements to our Web site.

We will not give, sell, or rent your personal information, including email address, or specific account activity to anyone for any reason without your prior consent except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

Our Secure Ordering

MASSC uses Secured Socket Layer (SSL) technology to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology encrypts and scrambles your personal data (including your name, delivery and e-mail addresses and credit card number) before it is sent to us, making it virtually impossible for anyone other than MASSC to read it. To further protect your information, we utilize state of the art back-end systems and restrict administration access to your information. Unless specifically authorized by you, no outside party is able to access or receive any of your personal customer information.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), the SSL is active. To double-check for security, look at the location line or your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.” It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Information We Collect

We collect non-personal information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase from us. We assign you a unique internal identifier to help keep track of your future visits. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website. We keep this information for our internal use; we do not share it with others. This information is in no way tied to your personal information, including your email address.

Our Web site uses cookies to store information between users’ visits to our site and for the duration of the visit, also known as a session. Cookies are a mechanism to remember information about a visitor when he or she navigates from one Web page to another. Our Web site uses cookies to hold users’ unique session identifiers, allowing our Web server to serve correct information back to the user. Such information includes the user’s shopping cart items, or whether he or she is logged in when requesting to view or modify personal information, including your email address, which may have been stored in our database in the past. Our Web site cookies do not hold any personal identifiable information. Disabling or rejecting cookies will prevent users from adding items to the cart and checking out; however, standard browsing on our Web site does not require cookies.

If you place an online order, our secure order process requests contact, billing, and financial information (such as your credit card numbers for purchases). This information (email address, name, billing and shipping address, and phone number) is used to send orders to you. Your contact information, including email address, is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. The credit card information we collect is used to pay via a real-time gateway (Network Solutions) for items you purchase or registrations that you book. For your convenience, your information including credit card and order history is stored on a secure server that allows you to reorder by entering your email address and password.

We have several types of third-party relationships.

  • We use third-party intermediaries. When you purchase from us, we send your credit card information, name, and billing address to credit card companies for verification and to authorize your purchase.
  • Although MASSC’s items normally do not requir shipping, we may use outside shipping companies to fulfill orders. These companies do not retain, share, store or use personally identifiable information, including email address, for any other purposes.

Links

This site may contain links to other sites. massconline.com is not responsible for the privacy practices or the content of such web sites.

Hacking, Viruses and Identity Theft

MASSC has taken every precaution to safely store and protect your data. The association, its officers, board, members and vendors are held harmless from these types of events.

Delete/Deactivate

This site gives you the following options for removing your information, including e mail address, to not receive future communications, or to no longer receive our service.

1. You can send email to info@massconline.com
2. You can send mail to the following postal address:

MASSC
17602 17th St. #102, PMB 155
Tustin, CA  92780-7915

When You Send Email to MASSC

We provide email links on our Contact Us web page as well as our shopping cart that allow you to contact us directly with any questions or comments you may have. We read every message sent in and try to reply promptly to every one. The information you send us is used to respond directly to your questions and comments. We also keep your email correspondence on file so that we may better serve you should you have additional questions in the future.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

MASSC
17602 17th St. #102, PMB 155
Tustin, CA  92780-7915
massconline@gmail.com